Mission Critical is the Premier Reseller for the Global360 product range in the UK providing full service (product sales, support, consultancy and development) for Document Management and Workflow technology. Using technologies such as "Web Workflow" and "Document Management" we can help you to automate your business processes, reduce your costs, improve efficiency and deliver superior customer service.

We deliver solutions based on Global360 Keyflow and Global360 Keyfile, Ascent Capture from Kofax, ProSigner from E-lock and NetSatisFAXion from FaxBack. 

Formed in 1995, Mission Critical Limited is an established software solutions and specialist hardware provider in the areas of Document Management, Workflow and Digital Signature Software.  Mission Critical assures its clients of the highest level of service, delivered with consistency, professionalism and enthusiasm.  The company is based in the West Midlands and has a dedicated team of consultants and developers with experience in all sectors of industry from an international client base.

We are committed to customer service and support.  Our aim is to help and empower customers to conduct business more efficiently and securely including e-commerce, in a paperless environment using LANs, the Internet and wireless communications.

We are authorised resellers for major product suppliers:

	Global360 - Business Intelligence, Process Intelligence, Document Management and Workflow
	Kofax - Document Capture specialist technology, the market leader in scanning software
	NetsatisFAXtion - Electronic fax solutions including Fax Solution Provider optins and On Demand fax systems
	Kodak - The market leader for Mid range and high end scanners
	E-Lock - Digital Signature and encryption technology

We can recommend the best solutions to your e-business requirements which are fast to deploy, simple to use, scalable and cost effective.  We offer a full range of services including:

	Developing strategies for  document management and workflow
	Conducting feasibility studies to analyse your current systems and review the options for improvement
	Creating business cases for implementing solutions
	Supply of Digital Certificates and Domain Names
	Proposing, supply and implementation of web-based solutions
	Application Hosting
	Solutions Consultancy
	Software Development
	Technical Implementation
	Project Management
	Technical Support
	Bureau Scanning Service
	Training
	Seminars

Typical applications include;

	Electronic customer correspondence tracking within a Customer Relations Department
	Electronic Capture and management of Claims Documentation within a local Government Benefits Department
	Web enabled management of high value underwriting business dockets.

More details can be found on the case studies page of this website.

We give careful consideration to every client’s individual business needs whether you are seeking to implement a solution for the first time or to upgrade or review your existing systems.  And will make recommendations to not only meet those needs but also maximise your ROI.